No commitment to ask. Follow-the-sun coverage - every timezone, every day.
3,000,000+
minutes transcribed
12 yrs
of capital markets experience
300+
trusted firm partnerships
24/7 · 365
follow-the-sun coverage
Turnaround
Pick the clock, not just the plan.
Every engagement runs on one of five turnaround tiers, matched to how fast the call actually needs to move - not one one-size-fits-all SLA.
< 1 hr
AI Enhanced
AI transcription, cleaned up by a dedicated AI agent before it reaches you — for calls where fast and readable beats word-perfect.
< 4 hrs
AI + Lite Human Edit
Machine speed with a human editor’s pass on top, for calls where accuracy needs a second set of eyes - fast.
6-12 hrs
English HITL
Full human-in-the-loop transcription for English calls. Editor and QA both in the loop before delivery.
24 hrs
Non-English HITL
Native-language editors work the file directly - not a machine transcript with a translation layer bolted on.
36-48 hrs
Translated Transcripts
Original-language transcript and full translation, delivered together as one package.
“No inbox, no attachments. Every file moves through vetted editors inside a locked-down environment, then it’s deleted within 48 hours.”
Editors work from home offices worldwide - what keeps a file safe isn’t a locked building, it’s NDA vetting, access controls, and a fixed deletion timeline applied the same way every time.
Security
Built for firms that can’t afford a leak.
No downloads, ever
Editors work on client transcripts inside a controlled environment. Nothing is copied to a personal device, nothing leaves the room.
48-hour deletion
Every client file is purged from our cloud within 48 hours of delivery. We’re a service, not a data warehouse.
Vetted, NDA’d, by design
Every linguist and editor on a file has cleared NDA and background vetting before they ever see your audio.
GDPR-compliant processing with written deletion trail
Our data practices are GDPR-compliant, backed by a completed internal audit of what we process and who can access it — with a written deletion trail on request.
Delivery
Most of our volume never touches an inbox.
The majority of Cadence transcription volume is delivered and received entirely through API - structured JSON by default, any other format on request.
{
“call_id”: “CDX-2026-0719-114832”,
“language”: “en-US”,
“turnaround_tier”: “HITL”,
“duration_sec”: 2718,
“segments”: [ … ],
“delivery”: { “format”: “json”, “qa_pass”: true }
}
API-first, by volume
Most engagements run without a single email - files in, transcripts out, over the same integration every time.
JSON deliverable, or yours
JSON by default. Any other structured format is available on request.
Your style guide, applied
Editors and QA are trained per client on exact formatting, terminology, and templates before they ever touch a file - not improvised.
50,000+
completed projects
3,000+
happy clients
12 yrs
of experience
300+
trusted partnerships
Use Cases
Expert network calls between clients and experts
Policy meetings with international government officials.
Instructional videos on financial theory and terminology.