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call transcription

Focus on content, not on taking notes

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One of Cadence’s broader goals is to maximize our clients’ gains from meetings and calls. Our call transcriptions serve a valuable purpose for our research clients who rely on our highly accurate human-powered transcripts so they can focus on insights, not on notes.

Why Cadence?

Precision

We understand who reads our transcripts: analysts, consultants, and high-level executives who expect the transcript to have industry terms and company names recorded with a high degree of accuracy. Our transcribers are not just fast typers but also expert researchers committed to accurately transcribing niche industry-specific terms using their unique skill set.

Outstanding Service

From the moment you contact our services team with an audio file, we keep you updated every step of the way. We'll give you personalized turnaround and accuracy estimates depending on your audio, accents, and more to make sure you're satisfied with our offering.

Turnaround Time

We provide our transcription team with both online and offline transcription technology to enable the fastest human-powered transcription time available. With 24-hour global team coverage, we're always available to process a transcript of your call no matter when it takes place.

Commitment to Confidentiality

We recognize the trepidation that some clients experience regarding written records of their calls that reference sensitive information. All audio files and transcripts are processed on our secure servers and every staff member and transcriber we employ signs strict NDA agreements.

How It Works

  1. You send us your audio file.
  2. We provide an expected turnaround time and degree of accuracy.
  3. Your file is sent to one of our delivery associates, who begins transcribing your audio.
  4. The initial transcript is sent to our QA team for a final check.
  5. You receive your completed transcript 24 hours from submission.

Use Cases

Expert network calls between clients and experts.
Policy meetings with international government officials.
Instructional videos on financial theory and terminology.

Get in touch to get your transcription project started right away!

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