Privacy Policy

Cadence is committed to the privacy of our users. Whether you are a paying subscriber, have registered with Cadence to conveniently participate in meetings arranged by others, or are browsing our site to learn more about our service, we take seriously our obligation to protect your personal information.

How We Use Your Data

We will only use the data that you provide to us (including your name, E-mail addresses, and telephone numbers, and similar information you provide about others) to facilitate meetings organized by you and by other users of our service. We will normally not distribute this information to other organizations for their independent use.

We log the date, time, duration, calling line identification, and other information about telephone calls (including Voice-over-IP calls) to and from our meeting service. If you participate in a Cadence meeting, we will make this information available to the meeting organizer, to other participants, and to the party responsible for the charges associated with the meeting. This information may include (but is not limited to) your E-mail address (usually also made available to us by the meeting organizer), your name as registered with us, and the telephone number(s) and/or IP addresses or other network identifiers used to access the service.

We use E-mail, at the addresses provided by registrants and by meeting organizers, to send information related to specific meetings, and related to administration of accounts including billing. We may also, from time to time, send E-mails to provide general information regarding the operation of our service and/or features associated with it.

We make use of cookies and similar browser technologies. We do this to allow you to easily access your profile without needing to repeatedly log in, and to remember your preferences. These technologies also enable us to show you ads about Cadence when you are visiting other sites.

Remote Call Compliance and Confidentiality

The Cadence system has the capability to dial out to meeting participants. You can control under what circumstances the system will automatically call you, including disabling scheduled dial-out calls. Our automated system still may call you to verify your ownership of telephone numbers you provide to us as part of your registration with Cadence; we will inform you when we do this.

We realize that many people want to limit the disclosure of certain phone numbers, such as mobile phones or home office numbers. If you register your number(s) with Cadence, we will “mask” your phone numbers (block the last four digits) in the displays and reports that we generate.

Meetings may be recorded, including audio and display content. Hosts can enable or disable the recording features. The meeting organizer may make these recordings available to others, either through our service or some other means. Your identity and any content you share may be disclosed as part of this process.

Cadence has the capability to automatically inform participants that a meeting is being recorded. If this capability is not enabled by the applicable account administrator, then the meeting organizer assumes the responsibility for informing participants of the recording, if required by applicable laws and regulations.

Third Party Data Usage

Our site uses Hubspot, a third party traffic measurement, CRM (Customer Relationship Management), and marketing service, to analyze how visitors use our site. This traffic measurement service may use cookies, web beacons, embedded scripts, or other similar mechanisms to automatically collect web site usage information. Cadence may use this web site usage information for, among other purposes, delivering emails and content offers to you that you might be interested in, to prevent you from seeing the same content too many times, and to conduct research regarding the usefulness of certain advertisements to you. You may unsubscribe from email marketing correspondences at any time by clicking the unsubscribe button within any of our emails.

Traffic measurement services used on our site may use the collected website usage information for, among other purposes, gathering information about users' interactions with our site, such as which links are clicked on. This information is never shared with parties outside of Cadence or Hubspot. Hubspot does not have permission to access your contact information, use the information stored on their system via our account to communicate with you, or distribute your information in any way.

Data Storage and Retention

All data and contact information is stored in secure servers in the states of Texas and Arizona in the United States of America.

We do not store the personal data for longer than is legally permitted and necessary for related processing purposes. The storage period depends on the type of personal data, the purposes and the applicable law and therefore varies per use.

Typically, we store your personal data for as long as are using our services or for as long as we have another purpose to do so and, thereafter, for no longer than is required or permitted by law or necessary for internal reporting and reconciliation purposes.

We erase personal data after the above described storage period or upon your request to erase your personal data. 

How to Verify Your Information

You may ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us via the contact information below: “Contacting Cadence”. Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You may also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive further communication from us.

Secure Payment

You may pay for our service by allowing us to charge your credit card. We never display credit card numbers, and we pass the numbers in encrypted form to our credit card processing partner for storage. We only use your credit card to settle your Cadence charges.

Law Enforcement and Government Compliance

Cadence cooperates with law enforcement and other government authorities. We may disclose personal information to these organizations when we reasonably believe that they have a legitimate and lawful need-to-know.

Terms of Use Violation Policy

If you violate our Terms of Use, including (but not limited to) attempting to defraud or disrupt the operation of our company, you forfeit any and all protections provided under this Privacy Policy.

Contact Cadence

Email: support@cadencetranslate.com

Phone: +1 (646) 760-8876

Mail: One World Trade Center, Suite 8500

New York, NY 10007

USA

Revised 1 June, 2018