We are hiring a Chinese citizen for our Beijing office! Located close to Sanlitun, this exciting job allows you to immediately work in the world of hedge funds, private equity firms, venture capital firms, and consulting firms.
Our Operations team connects our clients with the linguists and editors that help to power their multilingual due diligence and market research.
As an Operations Associate, you'll be responsible for:
Matchmaking client requests according to translator/interpreter availability;
Recruiting new translators/interpreters as needed;
Project management of large-scale translation/interpretation requests.
Day-to-day responsibilities will include:
Using Salesforce to review a pipeline of projects and determine task prioritization;
Phone or in-person briefings with the CS team for project management updates;
Using LinkedIn to identify new linguist prospects to enrich our linguist community;
Chronicling your interactions in Salesforce.
Target compensation for this role is 16k RMB/month with a 90/10 ratio of base/commission. The KPI for the role shall be based the profitability of the projects you manage.
It is expected that, after a two-week training and orientation, you will be able to manage up to 100 requests per month within this two-year program. The career track for this role is to rise in our Client Service team as an Associate, then Account Manager, and then Vice President.
You are native in Mandarin and speak fluent English;
You find passion and value in servicing;
You are able to work under pressure in a fast-paced environment;
You are easy to communicate with.
You are a recent college graduate or have 1-2 years’ work experience in a sales or customer service role;
You studied finance or translation/interpretation as an undergraduate or have some exposure to the finance industry;
You’ve utilized CRM tools in the past such as Salesforce.
Direct access to clients in some of the world’s most important and fast-moving industries, such as hedge funds and consulting firms;
All-round mentorship from fulfillment to leadership and constant bootcamps on finance and due diligence industries;
Periodic sales trips to leading cities of Asia to meet your clients in-person.
Social security package;
Supplementary social security insurance for Chinese citizens;
Paid annual leave.
Western-style office environment at WeWork and culture diversity within the team.